Hotel Victoria (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website hotelvictoriamw.com and interact with our services.
1. Information We Collect
- Personal Information: When you make a booking, contact us, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and payment information.
- Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, and pages visited.
2. How We Use Your Information
- Booking and Reservations: To process and manage your reservations, including communicating with you about your stay.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing: With your consent, we may send promotional materials and updates about our services.
- Website Improvement: To analyze usage patterns and improve our website and services.
3. How We Share Your Information
- Service Providers: We may share your information with third-party service providers who assist us with booking management, payment processing, and email communications.
- Legal Requirements: We may disclose your information if required by law or to protect our rights and the safety of our users.
4. Security
We use industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
- Access and Correction: You have the right to access and correct your personal information held by us.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those emails.
6. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us here